Our client is changing the way that commercial real estate (CRE) is done - disrupting a $15 trillion dollar industry by becoming the modern operating system for CRE.
ABOUT THE ROLE:
The Sr. Solutions Analyst has a wealth of commercial real estate, industrial specific domain expertise and helps their customers and prospects develop and implement strategies to take their real estate platforms to entirely new levels. Through collaboration with the Revenue, Product, Engineering and Customer Success teams, the Solutions Engineers develop unique solutions that help their customers implement streamlined processes and optimize their revenue generating activities throughout their organizations and extended partner network. The Solutions Engineer is a dynamic player within the the sales organization that uses a deep understanding of industry pain points to drive innovation. The Solutions Engineers work in collaboration with the Product team to ensure that they are constantly innovating the clients brand solution and being the spokesperson for our clients and prospects. As a Solutions Engineer, you are advising and teaching the customers about how the products and services drive ROI and efficiency throughout their organizations.
Deliver Success through a Solutions Driven Approach
Through the platform bring to life the problems uncovered during the discovery process; deliver an effective experiences that relate the customers to the business problems they are trying to solve for, to the software demonstration they are experiencing.
The SA will need to be comfortable discussing the challenges and needs of the industry with C-Level Executives the team engages with.
As a Subject Matter Expert, credibility is everything. The customers expect engagement in their language and terms with a focus on their unique needs.
Leads the customer to the solution by focusing on the unique business value and impact to each client by leveraging key success metrics, analysis, and business intelligence tools to motivate action and understanding the impact of status quo
Business Problem Solving and Technical Excellence
The Senior Solutions Analysts drive the discovery process.
Through engagement with the clients and prospects, the Senior Solutions Analyst will take ambiguous and complex business problems, define them through research and collaboration with key stakeholders, and summarizing the needs and goals in a business case that delivers cohesive solutions through innovative solutions Understands client workflows and is highly effective at aligning the capabilities to the challenges, needs, and goals of customer organizations
Manage the Solutions demo environment to ensure highest value product demos
Engages confidently in technical discussions with clients relating to technical and non-technical personas, including forming deployment plans and implementation strategies
Understands the core technology foundation (architecture, database, security, etc.) for the platform and can quickly analyze the tech stack’s of our clients and prospects
Brings expertise and builds client’s confidence in the selection of the solutions by detailing the brands on-boarding and integration process
Maintain internal point of view and positioning on competitive solutions, products and services
The Senior Solutions Analyst needs to have considerable knowledge and experience working with Commercial Real Estate clients or proptech
Works with the US Asset Managers and leasing brokers to underwrite, negotiate and execute lease transactions and also periodically correspond with such tenants upon occupancy.
Collaborates with colleagues and asset representatives to build annual budgets and business plans for senior management review, whilst tracking performance against budget throughout the calendar year.
Understands the dynamics of the CRE industry including the implication of different company types (CPs, LPs, REITs, Fund Managers, Developers, etc.)
Adapts conversation and effectively tailors message based on company type and individual persona
Relates to the specifics of a client situation connecting the learnings from discovery process to the capabilities of the client
Navigates effectively discussions relative to the CRE industry and company specific workflows
Positions the Capabilities within the CRE industry technical ecosystem (Yardi, MRI, Argus, Salesforce, etc.)
The Senior Solutions Analyst should understand the detailed financial calculations that drive commercial real estate decisions
Discusses the financial modeling capabilities confidently and convincingly in customer interactions
Knows the key financial measures of success for each CRE company type and persona
Understands calculations such as NER and NPV as they relate to potential leases and that lease’s impact on building-level cash flows
3+ years of full-time work experience as an analyst or associate in private equity or investment banking with a focus on real estate investment
Sophisticated written and verbal communication skills, especially an ability to communicate technical / product value to a business audience
Proven ability to deliver compelling and engaging presentations to key decision makers and executives
Ability to quickly adapt in client meetings to position the product based on value drivers
Strong problem-solving skills that enable you to identify, deliver, and create the best client solutions
Experience with CRE ERP / Accounting Systems a plus
Database / SQL / Systems Integration and deployment experience a plus
An intrinsic curiosity and desire to always learn more
A positive, team-first attitude is a must
Ability to travel up to 50%
We are always seeking new talent for great opportunities call 020 3574 4416