Our client is a new platform that is fundamentally changing how the property industry buys land for development. It’s a big data platform that speeds up the process of finding, assessing and buying land. It comes at an important time, one of the biggest challenges for the UK housing crisis is tackling the shortage of development land.
You will be working collaboratively with the Head of Sales to inspire and optimise the performance of the Account Management team, leading through an entrepreneurial, growth mindset and constant improvement approach.
You will have a proven track record in retention, upselling and mitigating churn.
You will be experienced in managing and recruiting a growing team of Account Managers.
You will manage and improve existing processes as well as implement new metrics, KPIs, systems and workflows to increase performance, efficiency and practices within the Account Management team.
You will be an experienced coach and mentor to the team, developing and nurturing your team, and enhancing the positive, empowering and collaborative environment they have built.
You will have a deep understanding and knowledge of the property industry and share best practises.
Working in conjunction with Marketing, Customer Success & Product to deliver the best in class service to the clients, you will have a proficient in devising and implementing retention and growth strategies across SMB to Enterprise clients
Experience in managing an Account Management team
Circa 4+ years demonstrable results in a SaaS Account Management environment
Proptech/ property experience highly desirable
Strong experience in using Salesforce CRM
Flexible working hours
Professional and personal training budget
Competitive salary and equity options
25 days paid holiday (additional to bank holidays)
Unlimited unpaid holidays
Dog friendly office
Loads of social events, including a quarterly away day, an annual ski trip and monthly socials
Gym and wellness contributions, and a cycle to work scheme
Dedication to hiring for cultural fit, so you know you’re going to be sitting next to someone who you want to grab a beer/glass of prosecco with (usually at the free WeWork bar we have available after 2pm every day!)