Community Manager


Manchester, UK


With a £1.7 billion portfolio of assets under management, our client is one of the largest Built to Rent and aparthotel operators in the UK, delivering long term, market leading value for investor partners through outstanding service, branding and design, operational efficiency and revenue management.

The Community Manager role

The Community Manager role carries responsibility for building & maintaining the reputation & brand of the building in the local community, driving the revenue as hard as possible to achieve, if not exceed annual revenue targets of £10m (excluding commercial incomes), managing the costs within the limits of the budget and all whilst achieving the highest possible resident approval ratings for service, responsiveness, community spirit and cleanliness, maintaining the quality of the asset to the highest standards and complying with all Health & Safety legislation to ensure the safety of residents and staff at all times.

Our client are looking for a highly driven individual – you will relish the opportunity to manage one of, if not the finest quality residential asset in the Manchester market and to be at the forefront of the rapidly expanding UK Build to Rent sector. You’ll be reporting directly into the Founder & CEO.

You will be highly commercial, constantly looking for opportunities to drive revenue. You will have a proven appreciation of what it takes to deliver outstanding customer service, perhaps having worked to a senior level in the hospitality industry, with the energy and interpersonal skills needed to create a thriving residential community by building relationships and hosting community events. You’ll have a keen eye for detail, always maintaining the asset to the highest quality and will have proven leadership skills, with a proven track record of leading a highly motivated team with the ability to communicate effectively at all levels.

You will be supported by an experienced Head Office team providing support with Systems, Technology, Leasing up Strategies, Marketing, Operational Management and Health & Safety.

Principle Duties and Responsibilities

This is a summary of some of the day to day functions of the role:

Physical Requirements

This is a position which requires the Community Manager to frequently walk, stand, and climb stairs in/around apartment homes, models, and apartment community. Must also have the ability to operate computer equipment, bend, stoop, reach, lift, and move and carry up to 25 lbs. Finger dexterity is necessary. Rare or regular travel may be required to assist other apartment communities as needed, attend training classes, business meetings, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position. Associates must be able to work inside and outside in all weather conditions.

For further inforamtion please contact Martha -

020 3947 3257

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