Customer Service Team Lead


For our clients upcoming launch in Germany, we are looking for an experienced Customer Service Team Lead for the Berlin team

Our client is one of the fastest growing start-ups in the real estate technology industry in the UK. Their mission is to make it easier for their clients to manage real estate.

Our clients are looking for an experienced Customer Service Team Lead to help them build a support team in Berlin, among other things. They guide and motivate the team of customer advisors to handle a wide range of requests in a fast and professional manner, based on the KPIs of the business. You will be responsible for handling all kinds of requests and issues in a professional environment while maintaining and improving customer satisfaction where necessary. This role will be directly related to the Head of Client Services and you will work to further expand the customer service area.


Your tasks:

Your experience:


For further information please Arabella –

020 3947 3272

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