Our client are a different sort of FM company. Utilising a platform (or managing agent) approach, they are intent on providing the best experience for their clients and a steady stream of business for suppliers who share their vision of a better built world maintenance future.
They measure what they can to ensure that standards are maintained; that clients 'get what they pay for'; that the suppliers are the best in the industry and that outcomes are optimised. They are not (yet) looking to be the biggest, but we are focused on being the best. For them this means, having a really efficient operating framework to be able to manage large amounts of business with a small team.
They use technology wherever possible to make their colleagues' and the clients' lives easier. They like decisions to be based on data wherever possible leaving the team free to deepen client relationships and think of ways in which they can continue to grow the business.
They are now looking for a Supply Chain Manager to join the team and help in their pursuit of improving the delivery of facilities management and property maintenance. The successful candidate should have considerable experience managing a supply chain or a team of engineers. This will likely be via experience as a facilities manager; property manager or within a maintenance company.
The Supply Chain Manager will take responsibility for managing the supply chain (outsourced contractors). This means identifying and onboarding new contractors across the full range of service lines used by our block manager; letting agent and facilities manager/property manager clients.
The process of onboarding new contractors involves completion of paperwork and an in-person interview where skills and attitude will be assessed to ensure they are a fit for their platform. Target contractors will be both sole-traders and small to medium sized maintenance companies and each should directly deliver the service lines for which they would be used. The Company will be targeting both London-based and nationwide suppliers.
The delivery of their facilities management service involves both scheduled and reactive maintenance as well as project works. In practice this means ensuring that their suppliers are delivering to their KPIs; that quotes are coming back in a timely manner and a usable form; and that the clients are confident that once works orders or RFQs are 'in the system' they can move onto the next item on their 'to do' list. The result of this is a growing share of our clients' business.
Nice to haves:
For further details please contact Sergey -
020 3574 4132